We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@beadbuster.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@beadbuster.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@beadbuster.com.

30-Day Money Back Guarantee

• All returns must be initiated no later than 30 days from the original date of sale.
• All returns must be accompanied by a valid Return Authorization Number (RMA) issued by BeadBuster.
• All returns must be received by BeadBuster no later than 30 days from the original delivery date, or 10 days after an RMA is issued.
• Only items that are in ‘new‘ condition, are eligible for a refund. All others may be eligible for BeadBuster credit, or replacement at the sole discretion of BeadBuster.
• All return, refund, exchange, and credit decisions are solely at the discretion of BeadBuster, including the amount of refund or credit, if issued.
• If any item is worn or used it does not qualify as ‘new’ condition.
• You must CALL OUR OFFICE for an RMA number BEFORE sending back any item for refund or replacement. We are not obligated to do anything with a product that shows up at our facility without an RMA number.
• Returned items without an RMA number will not be refunded or credited. Contact us here for returns or questions.
• The purchaser agrees to pay all charges for the return shipping, and original shipping charges will not be refunded.
• All parts, bolt packages, instructions, and original packaging material and boxes must be included in the return. Failure to include any of these items may result in additional fees, and charges.
• Original shipping charges to the purchasers address are not refundable, under any circumstances.
• If you are returning an item that was purchased with Free Shipping, the original shipping charges BeadBuster incurred will be deducted from your refund amount, if a refund is given.